Help Center & Knowledge Base

Making a purchase for door hardware could not be easier. Just browse our Online Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished making your selection, click on "Order" and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Special Order items are non-refundable. We accept Visa, Mastercard,and Discover. We do not charge for any item until it is ready to ship. Backordered items ordered via email are not charged until they are shipped, if an online order is not in stock we give you a call to further assist.